We get asked all the time - When is the perfect time is to order Rainbow Cotton Candy?
Yes, there is a specific time frame in which it is best to order. We want the cotton candy to be fluffy and fresh for your event, making you 100% satisfied with your order. If you follow our guidelines below, then your order will be as fresh as possible and arrive in a timely manner.
Make sure to place your order about 2 weeks prior to your event date. This gives us time here at Rainbow to process, manufacture and ship your order. Shipping may take up to 5 business days via Fed Ex Ground, depending on its destination. Home Delivery runs Tuesday through Saturday and commercial delivery runs Monday through Friday, excluding Holidays. Commercial delivery is always less expensive, so if possible have your order shipped to a business location. We manufacture in Arizona, so if your location is close to Arizona it will arrive sooner than orders shipping to the East Coast. If you need your cotton candy sooner or are concerned about the arrival date, please give us a call at 1-800-726-8918 and we will do everything we can to make sure you have Rainbow Cotton Candy for your event.
Cotton Candy Freshness
You do not need to worry about the freshness of the cotton candy? Our guarantee, when it arrives at your doorstep, is that it will still be as delicious as the day we made it. If it arrives earlier than expected, the cotton candy should last until your desired date provided you store it in a cool area out of direct sunlight. We have had bags of our 1 ounce Rainbow Cotton Candy sitting in our kitchen pantry for over 30 days and they are just as fluffy as the day we made them. If for any reason you are not satisfied with our Cotton Candy when it arrives, please give us a call and we will do whatever we can to fix the problem.
Thank you for considering Rainbow Cotton Candy for your party or event!